How to Apply for SSS Online (Comprehensive Guide)

Summary: Step-by-step guide to apply for an SSS number, register for a My.SSS account, and access key services online

Description:
Learn how to secure a new Social Security number, activate your My.SSS profile, and utilize e-Services—such as checking contributions, filing benefit claims, applying for loans, and scheduling UMID capture—without visiting an SSS branch.

Table of Contents

1. Prerequisites
2. Applying for a New SS Number
3. Registering for a My.SSS Account
4. Accessing SSS Online Services
5. Troubleshooting and Tips
6. Important Links
7. Frequently Asked Questions

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1. Prerequisites

• Valid email address and mobile number
• Clear scan of a primary ID (UMID, passport, driver's license)
• Stable internet connection and up-to-date browser (Chrome, Firefox, Edge)
• Personal information (full name, birth date, civil status)

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2. Applying for a New SS Number

1. Access the Portal
   Go to https://www.sss.gov.ph/RegisterToMySSS

2. Begin Application
   Click Apply for an SS Number under Quick Links, read the reminders, then Start

3. Fill in Personal Details
   Enter full name, birth date, gender, and civil status. Tick I'm not a robot and I certify…, then Submit

4. Verify Email
   Check your inbox for the link (valid for five days). If expired, restart the application

5. Provide Contact & Purpose
   Enter address, occupation, email, mobile; select purpose (Employee, Self-Employed, Non-Working Spouse, OFW); Save, Next

6. Add Beneficiaries (Optional)
   Enter parent/spouse/child details; Save, Next

7. Generate SS Number
   Review entries; click Generate SS Number and confirm. SS number appears instantly

8. Upload ID (Optional)
   Upload colored scan of chosen ID (.JPEG/.PDF, max 3 MB); click Submit

9. Receive Confirmation
   Email will contain your SS number and next steps for biometric (UMID) registration

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3. Registering for a My.SSS Account

1. Visit My.SSS Portal
   Go to https://www.sss.gov.ph/RegisterToMySSS or click Not yet registered? on the login page

2. Enter Details
   Provide SS number, birth date, email, mobile; complete CAPTCHA; Submit

3. Confirm OTPs
   Enter codes sent to your email and mobile

4. Set Credentials
   Choose User ID/password; set security questions; enable Time-based One-Time Password (TOTP)

5. Download Mobile App (Optional)
   Install My.SSS from Google Play or App Store and log in

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4. Accessing SSS Online Services

• Contribution Inquiry: View and download contribution history
• e-Claims: File claims for sickness, maternity, retirement, etc.
• Loan Application: Apply for Salary/Calamity Loans and upload requirements
• UMID Enrollment: Schedule UMID card capture
• Benefit Calculator: Estimate pension or loan amortization
• Application Status: Track real-time status of submissions

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5. Troubleshooting and Tips

• Forgot Password/User ID: Use Forgot Password to reset; OTP sent to email/mobile
• No Email/SMS: Check spam/junk; links expire in five days; contact SSS Hotline 1455 or email usssaptayo@sss.gov.ph
• Upload Errors: Ensure file is .JPEG/.PDF and under 3 MB; refresh or try another browser
• Maintenance Window: e-Services offline Saturdays 12 AM–6 AM; plan accordingly
• Browser Settings: Enable cookies and JavaScript; disable pop-up blockers

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6. Important Links

• Official SSS Website: https://www.sss.gov.ph
• Register to My.SSS: https://www.sss.gov.ph/RegisterToMySSS
• SSS Hotline: 1455 (landline) or (02) 8924 1910
• Email Support: usssaptayo@sss.gov.ph

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7. Frequently Asked Questions

Q: How long before I get my SS number?
A: Instantly generated online; confirmation email arrives within minutes.

Q: Can I register My.SSS if I already have an SS number?
A: Yes. Use the same portal to create your My.SSS account.

Q: Is there a fee for online registration?
A: No. SSS online registration is free.